Documentation standards

Each product feature, component, or process, requires documentation that bridges understanding across teams. Creating documentation starts with a clear, repeatable structure. Begin each document with a "Quick Summary" section that states the problem, solution, and expected impact in 3 sentences. This helps teams quickly grasp the essence before diving deeper into details.

Build your documentation in layers of increasing detail:

• The first layer covers "Why" (user research findings, business rationale, success metrics)
• The second explains "What" (feature description, user flows, design decisions)
• The third details "How" (technical specifications, implementation guidelines, testing requirements)

Each layer serves different team members while maintaining context between sections.