Include timestamps for clarity on timing
Timestamps in chat interfaces can take two main forms. Absolute timestamps show the exact time messages were sent, while relative timestamps tell users how many minutes, hours, or days ago they came in.[1]
Knowing the exact timing of a message is crucial as the relevance of information can shift rapidly; what's critical now might not matter tomorrow. Timestamps enable users to estimate the urgency and respond to messages with informed priority.
Pro Tip: When using absolute timestamps, make sure to convert them to users' time zones.
References
- Absolute vs. Relative Timestamps: When to Use Which | UX Movement



