Avoid over-reliance on AI for critical communication
Consider a scenario involving a period tracking app. If an AI writing tool is over-relied upon to draft copy for this app, it might produce messages that, while technically accurate, lack the human touch needed for such a delicate subject. For example, instead of offering warm and empathetic language to comfort users experiencing cramps, the AI-generated message might come across as overly clinical or impersonal. This could potentially worsen users' feelings, as they may not feel truly understood or supported.
When using AI writing tools for sensitive topics, always add a personal review. Look for areas where the message could feel warmer or more supportive, and adjust the tone to ensure empathy and understanding come through. This combined approach ensures that your content is efficient, balanced, and considerate, striking the right tone for sensitive communication.


