Boyd Johnson

• Designed Seymour Events accessibility app to provide automated captions for live events.

• Partnered with multinational team in design and dev sprints to produce Seymour Events apps.

• Applied design thinking principles and common patterns to design a holistic, human-centered experience and UI to enhance real-world accessibility and meet users’ JTBD.

• Conducted usability testing, user interviews, and heuristic walkthroughs leading to actionable insights and iterative product improvements.

• Successfully launched beta within Remarkable Accelerator timeline.

• Identified key stakeholders and collaborated early and often, using strong written and verbal communication skills, ensuring all stakeholders’ KPIs are understood and considered throughout the research and design process
• Built value for research efficacy in driving design and business value, resulting in a stronger culture of user-centered design 
• Established research strategy, gathered project requirements, and identified research objectives, establishing key research methods and metrics
• Conducted user surveys and contextual inquiry, user interviews, and usability studies gleaning actionable insights to make informed design decisions
• Developed research artifacts including survey metrics, user journeys, affinity maps, and empathy maps and presented findings to key stakeholders
• Presented research findings to stakeholders, pursued additional feedback, and collaborated with internal stakeholders
• Applied research insights to design process, ideating solutions and addressing key user flows and jobs to be done along the user journey
• Conducted usability testing with interactive prototypes 
• Planned projects and timelines

• Defined business goals and strategy, implementing long-term goals and defining market position. 
• Developed best practices for signature edit style using understanding of color theory and visual literacy.
• Coordinated with clients, empathetically listening to their individual needs to establish client needs and establish project goals.
• Collaborated with local non-profits including the Pregnancy Care Center to facilitate their community reach.