Product Manager

Who are we?

Humanforceʼs vision is to make work easier and life better for frontline and flexible workforces.

Humanforce provides the market leading, best-in-one human capital management (HCM) suite for frontline and flexible workforces - without compromise. Our employee centered, intelligent and compliant HCM suite is highly integrated and composable, and consists of Workforce Management (WFM), HR, Talent, Payroll, and Wellbeing.

Humanforce has built strong foundations since its founding in 2002. We help over 2300 customers and almost 1 million employees under management in 30+ countries, across a wide range of industries, including aged, child and health care; education; hospitality; retail; local government and more. Today, we have offices across Australia, New Zealand, United Kingdom, North America and the Philippines.

Customers choose Humanforce because we enable them to deliver an exceptional employee experience, build a compelling employee value proposition, and connect the flow of the worlds talent with the growth, productivity and efficiency objectives of frontline and flexible workforces.

AI at Humanforce

At Humanforce, we’re not experimenting at the edges of AI, we’re redesigning the core of how we operate. We see AI as a fundamental shift, not an incremental improvement, and we’re deliberately moving toward becoming an AI-native organisation. That means rethinking how work gets done end-to-end, how we build our products, make decisions, serve customers, and scale impact. We’re not layering AI onto old ways of working, we’re redefining and reimagining our processes, tools, and team structures to take full advantage of what AI makes possible.

This is a moment of real change. We’re moving fast, learning in real time, and challenging assumptions about roles, workflows, and productivity. If you’re motivated by transformation, not optimisation, and want to help shape how a global tech company operates in an AI-first future, Humanforce is the place to do it.

Who you are

You want to be part of a high-performing Product team that is raising the standard of product craft and building differently. At Humanforce, we are embedding an AI-first mindset into our product management practice; rethinking how we discover opportunities, make decisions, and deliver value.

You are at your best when driving a clear, outcome-focused roadmap from concept to execution. You combine structured thinking with curiosity, are comfortable with ambiguity, and lean into complex, high-impact challenges. You don’t just ship features, you build products that solve real problems and move the business forward.

You’re passionate about modern product practices, excited by the potential of AI-first development, and motivated to contribute to a team that values rigor, ownership, and continuous improvement.

What you will do

You’ll join our growing Workforce Management (WFM) product squad, working to define and manage the roadmap for our core Workforce Management product features, including Time & Attendance, Leave Management, Timesheets & Award Interpretation, and Analytics & Reporting.

The WFM team is focused on innovation, driving initiatives such as AI based Smart Scheduling, next generation clocking app, and enhanced leave management across global markets including the UK & US. You'll collaborate closely with engineering, design, and customer teams to deliver impactful solutions that make work easier for frontline teams.

• Own your product area roadmap, aligning it with Humanforce’s vision, strategy and OKRs.
• Develop a deep understanding of our customers through discovery workshops with design, engineering and other product managers.
• Use data and qualitative insights from customers to identify opportunities to refine the products and validate prioritisation.
• Collect feedback and provide customers with product demos to encourage adoption and progress.
• Assess current competitor offerings and seek opportunities for differentiation.
• Work with internal stakeholders on proposed solutions and escalation items.
• Manage sprint backlog, planning, prioritisation and agile ceremonies with the team (refinement, planning, retros, etc.).
• Strive to improve the velocity of the team to achieve better outcomes and be data driven around team performance and execution.
• Collaborate cross-functionally across the business with engineering, design, data and sales/marketing teams from ideation through to launch, delivering exceptional product experiences.
• Lead go-to-market activities including release notes, product showcases, and demos.
• Conduct post-launch reviews to drive adoption and continuous improvement.
• Mentor and support peers across the product lifecycle.

What you’ll need

• Experience in a commercial Product Management role, ideally within B2B SaaS.
• Solid understanding of product management principles and lifecycle ownership.
• Strong experience working in agile environments with engineering squads.
• Strategic and analytical mindset.
• Strong creative thinking skills, with the ability to generate innovative ideas and solutions.
• A data-driven approach to decision-making.
• Customer-first approach with strong communication and prioritisation skills.
• Self-motivated, adaptable, and effective in a fast-paced environment.
• Excellent written and verbal communication skills across all levels.

Some ‘nice to haves’

• Domain knowledge and experience working in workforce management products.
• Experience or a strong desire to adapt to AI first product development, including the use of AI tools (e.g. V0, Replit, Loveable, Claude, Figma AI, Miro) to enhance ideation, prototyping, and insights gathering.

Our values

• We are bold
• We are all in
• We are customer obsessed
• We do what we say
• We are good humans

Our approach to flexibility

We are passionate about people making their own decisions about where and when they work. Our hybrid model of minimum three days a week of in office moments supports flexibility tailored to individual and team needs, empowering people to achieve their career and personal goals.

Benefits

• A truly flexible workplace through our Flex@HF approach
• The opportunity to be part of a fast-growing global tech company
• A focus on learning and development through Humanforce HR
• A generous talent referral program – know great people, be rewarded
• 12 weeks paid parental leave for primary careers, 4 weeks for secondary
• 4 extra days leave to focus on your wellbeing
• Contemporary and practical Employee Assistance Program
• A cool reward and recognition program – shout to your colleagues and earn points to spend
• Access to our own financial wellbeing platform Thrive – including earned wage access, tools to budget and save, perks and cashback across 100s of Australian retailers
• Fun, collaborative culture with passionate people
• A workplace where you can genuinely improve the world of work!

We are a diverse and dispersed organisation and are actively looking to grow our team with individuals from all diverse backgrounds. We encourage applicants from all backgrounds, cultures, ages, genders, neurodiversity, religions, sexual orientations, and experiences to apply.