Empathy workshops

Empathy workshops invite team members and stakeholders to define and prioritize user needs before designing a solution. The best timing for these workshops is at the beginning of a project to develop empathy for users and introduce a user-centric approach within your team.

Another occasion for conducting empathy workshops is after new user research or testing has been conducted. You can update your roadmap of design decisions based on recently collected research findings about user behaviors, needs, pain points, and preferences.