Develop communicational skills
Strong communication skills involve speaking clearly, listening attentively, and providing valuable feedback. This builds trust with your team and colleagues.
Here are some tips:
- When someone is speaking to you, avoid multitasking. Give them your full attention to show respect and ensure you understand every detail.
- Prepare what you want to say and consider how to express it before starting a conversation. This approach is particularly useful in scenarios like performance reviews, where specific examples can support your feedback.
- Your body language and tone significantly impact your message. They can either reinforce or undermine what you're saying. During disagreements, carefully chosen words and tone can transform a potentially tense situation into a constructive conversation.
- Practice active listening by fully concentrating on the speaker, eliminating distractions, and holding back immediate responses.[1]
References
- 8 Ways You Can Improve Your Communication Skills - Professional & Executive Development | Harvard DCE | Professional & Executive Development | Harvard DCE