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Develop communicational skills

Develop communicational skills Bad Practice
Develop communicational skills Best Practice

Strong communication skills involve speaking clearly, listening attentively, and providing valuable feedback. This builds trust with your team and colleagues.

Here are some tips:

  • When someone is speaking to you, avoid multitasking. Give them your full attention to show respect and ensure you understand every detail.
  • Prepare what you want to say and consider how to express it before starting a conversation. This approach is particularly useful in scenarios like performance reviews, where specific examples can support your feedback.
  • Your body language and tone significantly impact your message. They can either reinforce or undermine what you're saying. During disagreements, carefully chosen words and tone can transform a potentially tense situation into a constructive conversation.
  • Practice active listening by fully concentrating on the speaker, eliminating distractions, and holding back immediate responses.[1]
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