Learn to manage the emotional dynamics

Managing emotions is crucial for resolving conflicts effectively. Strong emotions, like anger or frustration, can muddle our ability to listen and think clearly.

To keep emotions in check:

• Breathe deeply to center yourself. A few deep breaths can lower tension and help regain focus.
• If overwhelmed, take a short break. Stepping away briefly can diffuse intense emotions and provide perspective.
• Recognize and respect your feelings and those of others, without judgment. Understanding each other’s emotional state fosters empathy.
• Use affirming language. Phrases like "I appreciate your honesty" or "I respect your opinion" build trust and respect.
• Engage in stress-reducing activities such as exercising, practicing yoga, or performing breathing exercises. These practices help maintain emotional balance.^[1]

Remaining calm and composed helps us work through disagreements constructively, keeping discussions fruitful and preserving strong relationships.