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Create a conflict protocol

Create a conflict protocol

Creating a conflict protocol is a powerful way to navigate disagreements within a team. It's essentially a set of guidelines that everyone agrees on for handling conflict, ensuring that discussions remain constructive and don't harm team dynamics.

Here's how to craft one effectively:

  • Purpose: Define the why behind your team. What brings you together? What's your collective goal? This could be as straightforward as "to innovate and value each diverse perspective."
  • Perspective: Decide how your team views conflict. Agreeing to assume positive intent and approach disagreements with curiosity can transform how you tackle challenges.
  • Principles: Establish core values like kindness, empathy, or trust. These act as your north star during disagreements.
  • Practices: Spell out specific actions to address conflict, like asking open-ended questions to deepen understanding.[1]

Pro Tip: Prepare "what-if" plans for when conflicts escalate, ensuring your team knows the next steps and resources available.

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