Conflict as a driving force

Navigating conflict in design teams isn't just inevitable; it's essential for growth. While it's often seen as a negative force, conflict has two sides.

On the one hand, it can stall projects and create tension. On the other hand, it's a powerful tool for validating and refining ideas. When designers debate and challenge each other's concepts, they're forced to justify decisions and fill in any gaps. This process turns a simple idea into a robust, well-thought-out design. Conflict pushes a team towards a deeper, shared understanding of each design decision, promoting better outcomes.

However, not all conflicts are productive. The difference lies in how it's managed. Positive conflict that leads to idea validation and elaboration requires a culture of open communication, respect, and a focus on the issue, not the individual.

It's about fostering a safe environment where team members feel comfortable voicing their opinions and concerns, knowing they'll be heard and considered. In such a setting, conflict becomes a driving force for creativity, driving the design process forward and ensuring that the final product is the best it can be.^[1]