Time spent on rework

Another important performance metric you need to consider is how much time designers spend revising or redoing work that was already completed. For example, let’s say your team has designed an app, but then you have to change the layout and visuals because the client wants a different style and content.

Tracking this metric helps you see how often you need to make changes after you thought a design was finished. If you're spending a lot of time on rework, it might point to issues like unclear initial requirements, frequent changes from clients, or even areas where the design team might need more guidance or skills improvement.

Based on this analysis, your teams can work on improving communication with clients, setting clearer project scopes, or refining their design processes. This helps in reducing unnecessary work and improves overall project efficiency and client satisfaction.