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Provide context for test participants

Provide context for test participants Bad Practice
Provide context for test participants Best Practice

Context helps participants understand the intended use and environment of the product, ensuring their feedback aligns with real-world scenarios. However, it's crucial to avoid influencing their opinions.

To effectively provide context to users:

  • Present factual information about the product's purpose and function without persuasive language.
  • Describe typical situations where the product might be used, allowing participants to relate their experiences to these scenarios.
  • Ensure the provided context neither overstates nor understates the product's capabilities.
  • Make it clear that all feedback from them, whether positive or negative, is valuable and there are no right or wrong answers.
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