Accept ambiguity and risks

Accepting ambiguity means embracing uncertainty at the project's start, fostering exploration and creativity. For instance, in product development, you may not fully understand user needs or technical feasibility. Instead, use this uncertainty to experiment and learn.

Managing risks involves assessing benefits against downsides. A skilled design leader encourages calculated risk-taking, pursuing bold ideas when the potential rewards outweigh the risks. For example, launching innovative technology may raise questions about user acceptance and feasibility.

A wise leader plans to address these risks, tests the idea, and adapts based on feedback and user response.