ROI calculation

Return on investment (ROI) calculations for content systems should combine hard cost savings with soft value creation. Calculate direct savings from reduced time for content solution delivery, fewer revisions, and decreased support burden. Include indirect benefits like faster feature launches, improved brand consistency, and reduced legal risks from inconsistent messaging.

Build ROI models that resonate with stakeholder priorities. Engineering leaders value development velocity improvements, while support teams appreciate ticket reduction. Marketing celebrates brand consistency gains, and legal recognizes risk mitigation. Tailor ROI stories to each audience while maintaining calculation integrity.

Document both immediate returns and compound benefits over time. Initial ROI might seem modest, but systems create exponential value as they scale. Track how savings multiply when systems prevent errors, enable new team members, and accelerate entire product lines rather than individual features.