<?xml version="1.0" encoding="utf-8"?>

Evolving organizational structure to support agility

Traditional organizational structures with functional silos and hierarchical decision-making often block agility at scale. To support true agility, companies must evolve their structures to enable better collaboration and customer focus. Many organizations begin with component-based teams where frontend, backend, and database specialists work separately. This approach creates handoffs that slow delivery.

For example, a simple feature change might require tickets across three teams, with each handoff introducing delays and communication gaps. More mature organizations shift toward value-stream teams with end-to-end responsibility. Spotify popularized this model with "squads" aligned to specific customer journeys rather than technical components. These teams include all skills needed to deliver complete features, reducing coordination overhead.

Management roles also evolve in agile organizations. Instead of directing daily work, managers become enablers who clear obstacles and develop capabilities. They ask "What's blocking your team?" rather than "Why isn't this done yet?"

Successful transformations typically start small. Perhaps with one pilot team restructured around a key customer journey, then expand based on measured results.

Pro Tip: Map your customer journey and note where handoffs occur (e.g., from design to development), then redesign team structures to minimize these friction points.

Improve your UX & Product skills with interactive courses that actually work