Certificate of completion

This course shows professionals how to design AI-powered experiences that truly meet user needs. You will learn practical frameworks for making AI clear, reliable, and trustworthy, no matter your technical background. The curriculum covers key topics such as identifying real opportunities for AI, designing transparent systems, creating effective feedback loops, and dealing with AI’s natural uncertainty. Through real-world examples and hands-on exercises, you will develop skills to keep AI products human-centered, whether you are designing interfaces, defining features, implementing systems, or conducting research.

AI is now a part of most digital products, yet many fail because they focus on technology instead of people. This course equips you with skills to design AI that users actually trust and want to use. You will learn how to avoid common pitfalls like unnecessary automation, confusing systems, and loss of user confidence. The frameworks you gain apply to different roles: whether you are a designer shaping interfaces, a product manager defining features, a developer building systems, or a researcher studying user needs. As AI adoption grows, these skills will become increasingly valuable across the industry.

You should know the basics of user experience and have some understanding of how digital products work. You do not need technical knowledge of AI or programming skills, since the course focuses on human-centered principles rather than coding. Having used AI-powered tools such as recommendation systems, voice assistants, or predictive text can help, but it is not required. The course is designed for anyone who shapes how users interact with AI systems, regardless of their role or technical expertise.