Provide users with a choice
Providing user autonomy by offering a suitable number of choices is a balancing act. Users feel empowered when they have control over their experience, but too many options can lead to decision paralysis.
Rather than overwhelming users with too many settings or paths, focus on providing a limited selection of meaningful choices. A streaming platform that allows users to filter shows and movies by only a handful of key criteria, such as genre, release year, or language, is a safer choice than offering a variety of niche filters.
This simple approach to filtering provides enough flexibility for users to personalize their viewing experience without bombarding them with complex or redundant options.[1]
References
- Three Methods to Increase User Autonomy in UX Design | Nielsen Norman Group