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The reset password flow provides a secure and user-friendly process for users to regain access to their accounts when they forget their password. This flow ensures account security while maintaining ease of use.

Steps in the Reset Password Flow:

  1. Enter Email Address:
  • Users start by entering the email address associated with their account.
  • The system validates whether the provided email exists in the database.
  • If the email is valid, the process proceeds. If not, an error message is displayed to guide the user.
  1. Send OTP for Authentication:
  • A one-time password (OTP) is sent to the user's email to verify their identity.
  • The OTP adds an additional layer of security to prevent unauthorized access.
  • Users must enter the received OTP in the provided field within a set time frame.
  1. Set a New Password:
  • Once the OTP is verified, users are prompted to create a new password.
  • They must enter the new password twice to ensure accuracy and avoid typographical errors.
  • The system checks the password against complexity requirements (e.g., minimum length, use of special characters).
  1. Confirmation and Redirect to Login:
  • After successfully setting the new password, users are redirected to the login screen.
  • A confirmation message is displayed to inform them that the reset was successful.

Key Design and Security Considerations:

  • User Experience:
  • Ensure clear instructions at each step to guide users seamlessly through the process.
  • Provide real-time feedback for errors (e.g., incorrect OTP, mismatched passwords).
  • Security Measures:
  • OTPs should be time-sensitive and expire after a set duration.
  • Enforce strong password policies to enhance account security.
  • Accessibility:
  • Make the process accessible for users with disabilities by supporting screen readers and clear visual indicators.

This reset password flow ensures a balance between user convenience and robust security, helping users regain access to their accounts confidently and efficiently

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Hi Doha,

Your reset password flow design is clear and methodical, ensuring users can securely regain access to their accounts. The steps are well-structured, and the design prioritizes simplicity and functionality.

Here are a few suggestions to refine the experience further:

1. Clarity in UX Writing: The use of "OTP" (One-Time Password) might not be immediately understood by all users. To make the text more user-friendly, consider using a more descriptive phrase, such as “verification code” or “security code,” to avoid confusion and enhance clarity.

2. Timer Duration: A one-minute countdown for entering the OTP might create unnecessary pressure for users, especially if delays occur in receiving the code. Extending the countdown to around three minutes would strike a balance between security and user comfort, making the process less stressful.

3. Numeric Keyboard Design: Enhancing the design of the numeric keypad will improve usability. Aligning the digits centrally with the letters and increasing the spacing around each number will create a more polished and user-friendly interface.

These adjustments will help make the password reset process more accessible, less stressful, and visually smoother for all users. Excellent foundation — keep up the great work!


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