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Hey guys!

I would like to share with you my 404 error page vision for a money transfer company. I hope you'll like it.

"The page you're looking for isn't here" immediately informs the user of the issue in plain, direct language.

“Don’t worry! We’ll help you to get back on track” reassures users and maintains a supportive tone, which is critical for keeping users engaged and reducing frustration. The friendly phrase "Don’t worry!" alleviates stress, creating a positive experience even in a frustrating situation. This is particularly important in finance, where user confidence is vulnerable.

The options to "Visit our home page for a fresh start" or "Contact our support" provide clear next steps and additional links (Support, FAQs, etc.) on the page anticipate potential user needs. This proactive approach helps the user feel guided rather than stranded, enhancing trust to the company.

The text maintains a professional tone, aligning with a finance organization's need to balance credibility and user-friendliness.

To sum up, the copy successfully acknowledges the issue without being overly negative, guides users with practical solutions, and supports users.

Thanks for reading! 

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Reviews

2 reviews


Overall as an error 404 page, it's well done, from the UX perspective there's everything you may need on error page. One thing though I'd suggest visiting color palette and color use lessons in general. For the finance website, color palette choice is a bit unusual. Try to find a bit more about how to use colors what colors are prioritized in fintech industry, which color make us feel secured, makes the brand trustworthy and etc.


Really charming illustrations and overall a helpful error page that would help users get out and get where the need to be. However, there's a disconnect in the flow of the page. The page currently tells visitors to "visit our home page or contact our support" but only provides a home button, creating a mismatch between message and action. A better flow would be to say "We'll help you get back on track" followed by two clear CTAs - "Home" and "Contact Support" - and then a separate section that says something like "Or you might be interested in:" followed by those relevant links for FAQs, Currency exchange, and International transfers. Adding a search bar would also make sense. This small reorganization would create a clearer hierarchy of options while maintaining the page's friendly & helpful tone.

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