Course Certificate
Service Design
![Ladislav Kubes's certificate](https://img.uxcel.com/users/575d6a67-984c-4036-bc51-4215868e1173/certificates/Service Design 8UHFX71SGCA0-full.png)
Course description
Explore the discipline of service design and gain practical knowledge to create exceptional experiences. Learn user research, journey mapping, prototyping, and other essential skills for service designers.
What you’ll learn with Service Design
- Get a comprehensive understanding of service design — You'll gain a solid foundation that covers the essential concepts, principles, methodologies, best practices, and techniques required for successful service design.
- Develop practical skills for your own service design projects — From conducting research to creating deliverables and implementing prototypes, you'll acquire the practical tools and techniques needed to drive meaningful change.
- Gain a creative and strategic approach to problem-solving — You'll sharpen your problem-solving abilities, learn how to identify pain points, generate innovative ideas, and design effective solutions that meet user needs and business objectives.
- Learn how to encourage collaboration with various stakeholders — You'll get practical insights and strategies for effectively engaging stakeholders, fostering collaboration, and aligning diverse perspectives toward a common goal.
Prerequisites
Topics
Contributing experts
![Dóra Éva Farkas](https://img.uxcel.com/contributors/Dora_Eva.png)
Dóra Éva Farkas
Senior Design Researcher at Booking.com